Webinar at foryouandyourcustomers: Process Mining: seeing what is actually happening
This zoom webinar includes presentations by three speakers and a questions and answers session at the end.
In this webinar which is hosted by foryouandyourcustomers, you will learn how organisations use Process Mining and the Exploded View to navigate digitalisation and keep a clear view while doing so.
Process Mining provides insight into how your organisation operates: it uncovers bottlenecks and inefficiencies based on actual process data. With the combined insights provided by Process Mining and the overview generated by the Exploded View, you can understand what really happens and how to better coordinate and improve your processes. Very much like a traffic map showing you where there are congestions, these tools help you to arrive on time.
Intro and Welcome
Talk by Jack Basely
Using Process Mining to uncover hidden gold in your Supply Chain
Talk by Tobias Felbecker
Creating a better overview with the Exploded View
Talk by Bernhard Mueller
Head of E-Commerce at Globus Switzerland
Tobias Felbecker, Head of E-Commerce at Magazine zum Globus, a large Swiss retailer, talks about how omnichannel sales at Globus increased transparency, improved the customer experience, and increased operational efficiency at the same time by using Process Mining.
CEO of foryouandyourcustomers Melbourne
Bernhard Mueller, CEO of foryouandyourcustomers Melbourne, will explain how the Exploded View provides the necessary overview for digital change and helps everyone in the organisation to understand how their subject impacts other parts of the organisation and their customers.
Market leader for Celonis for the Australia and New Zealand markets
Jack Basely, market leader for Celonis for the Australia and New Zealand markets. Prior to this role, he worked in Solution Engineering in the Celonis UK team, helping businesses pilot and deploy the Celonis EMS to solve their business challenges. In his talk he shows how the Celonis Execution Management System supports Globus and many other organisations around the globe in understanding and optimising their processes.
We look forward to your participation in the webinar. You will receive the access data by email after your registration via LinkedIn.