(Re)Design: tools to design for inclusion
Design teams need to understand the world beyond their own biases. The danger in designing based on our own experiences, abilities, and privileges is that solutions work well for people similar to us, but could exclude many. In fact, we might create disability.
We welcome you to the 2nd (Re)Design Event – powered by foryouandyourcustomers – to discuss how to design more inclusively. Our guests will share tools that can re-shape the way we approach the (digital) product design process. Together we can embrace human diversity as a source of creativity and success.
Design can be a barrier, creating mismatched interactions. Think of a design intended for an entire society (e.g. a platform to vote for a government online, or an app for ordering food while in quarantine), but which only works for a few: It allows certain people to participate while excluding others. The effects of this exclusion can be extremely negative. The impact of feeling shut out or unable to interact because of a design can be deeply emotional and have an identity-forming effect on individuals.
As our guest Pratistha Sharma says: “Every design decision has the power to exclude or include.” That is why it is especially important for creators to be aware of the weight of their daily decisions, and to align the purpose of a design with the reality of who can use it.
Our second guest, Jeffrey Coleman, will introduce us to the short- and long-term values of community: “A community can be a means to an end, but true community is like a dance or a never-ending exchange.” He will discuss how community can be part of the process in a way that elevates more than one’s own immediate needs and leads to outcomes better than imagined at the outset.
After listening to Pratistha and Jeffrey share their tools for inclusive design, you will then have the opportunity to ask questions and share ideas in open discussion.
Welcome and introduction
– Annegret Bönemann
The User Mapping Canvas
– Talk by Pratistha Sharma
Community as a tool
– Talk by Jeffrey Coleman
Questions and answers
Open space for discussion
Annegret will open and guide through this session. She will outline why it is so important for design teams to think beyond their own experiences, abilities and privileges, and how inclusive design can be a powerful method to lower barriers to participation in society.
Pratistha will introduce “The User Mapping Canvas”, a tool that helps a team to understand and give visibility to the abilities required for people to interact with a design. Combined with “Cards For Inclusion” it creates space for open conversation where biases and pre-existing standards can be challenged. Her goal is to encourage design solutions that empower people with varied capabilities and drive impact.
UX Community Builder in Paris
Jeffrey will share how communities can serve as tools for inclusion. He will outline some of the dangers and many of the benefits – some unexpected! – of engaging community as part of the process. Through his past experience and most recent work with the UXInsight community, he will explain practical ways that community has helped a business, product or service, and he will encourage further experimentation.
We look forward to your participation in the webinar. You will receive the access data by email after your registration via LinkedIn.