How can you put customer centricity, Ethical AI and online privacy to the benefit of your business?
We are delighted to invite you to the next foryouandyourcustomers event at our office in Munich, co-hosted with the Ethical Commerce Alliance and supported by our partners of Empathy.co, on 12th of October 2023.
Privacy-first technology has captured the attention of businesses as customers demand ethical use of their data. How can business owners keep creating value and impact within this new framework? An expert panel will offer profound insights into the 'why' and 'how' of digital ethics, followed by an interactive session with after-work drinks where they will address attendees' enquiries.
Online ethics have become a focal point for commerce owners by building customer loyalty and pushing revenue. How can you innovate in this digital era while supporting privacy and personalisation? This evening event has been put together for a selected audience that wants to prepare for the future of retail with online trust. Attendees will gain information about privacy, including risk assessment, models and compliance - to differentiate and meet customers' demands.
Together with the Ethical Commerce Alliance, we will examine why privacy is essential in this digital era. You will learn more about prioritising privacy when developing and implementing cutting-edge tech solutions. By empowering your business for growth with leading voices from the privacy-first industry, your commerce can prepare for what lies ahead.
Welcome, Networking, Drinks
Talk - Topic 1:
Judith from foryouandyourcustomers on Customer Experience and Customer Centric Organization
Talk - Topic 2:
Nina from ECA on Data Privacy and Customer Centricity
Talk - Topic 3:
Ángel from Empathy.co on Consent Integrity and Ethical AI
Moderated question and discussion session
Get together, Drinks & Snacks
Head of Customer Excellence, foryouandyourcustomers
Judith Fingerle has over 11 years of experience in corporate communications and consulting. Her focus is on user experience management and customer centricity. She supports companies in holistically establishing user-centered thinking and action to create an outstanding experience for their customers.