JobsE-Commerce Consultant

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The foryouandyourcustomers team in Sydney is looking for an enthusiastic and innovative E-Commerce Consultant

Are you an E-Commerce Expert looking for an employer that values you as a person and supports your personal and professional development? Join our team of max. 25 people in Sydney and find more than 211 experts, inspiration and support in our international network of 19 further teams of the foryouandyourcustomers group.

Timage of tobias felbecker and steve wilson in Sydney

We are looking forward to welcoming you!

Our Sydney team consults, coaches, researches, designs and develops what’s most valuable and responsible for our customers. We feel at home with e-Commerce and omnichannel consulting, providing commerce platforms, product information management systems (PIM) or data integration solutions.

We are undeniably energetic and diverse. We come from Australia as well as other regions of the world – and we love to learn from each other’s perspectives. Learning, by the way, is one of the pillars of our company. We strive to develop ourselves and our customers – this is (part of) the reason behind our name. It’s both for you and your customers!

We are part of the foryouandyourcustomers group, which currently consists of 19 independent cells in Australia and Europe. All cells organise themselves with a high degree of independence to develop their portfolio and capabilities while at the same time collaborating with other cells.

Our team size is limited to a maximum of 25 people. This keeps our teams small, with direct lines of communication and a flat hierarchy. At the same time being strengthened by our international network of other cells.

We offer

  • Lots of room to grow both personally and professionally.

  • International environment with customers and colleagues in Australia and Europe.

  • Your knowledge, experience, and personality stand in the foreground of all our activities.

  • Flat hierarchies, plenty of space for participation and transparent salaries.

  • 25 days of paid holiday per year.

  • Brand new MacBook Pro, iPhone or equivalent hardware, it's your choice.

  • A great workplace in one of the most vibrant spots in Sydney.

  • Flexible and family-friendly working hours and the possibility of working from home.

Your Tasks

As an E-Commerce Consultant, your activities include:

  • Understanding and analysing customer needs: Assess the specific requirements, objectives, and challenges of B2C, B2B, and D2C customers to develop tailored e-commerce and omnichannel strategies and solutions that drive business growth and success.

  • E-commerce and omnichannel consulting: Craft comprehensive and innovative e-commerce strategies. Help our customers identify the right digital initiatives and assist them in taking action. Advise our customers on various e-commerce-related topics such as technology selection, e-commerce business cases, marketing, organisation, customer experience, conversion optimisation, analytics, product information management, and marketplace management.

  • Platform selection and optimisation: Assist clients in choosing the most suitable e-commerce tech stack for their business, and ensure optimal platform configuration, integration, and customisation to meet their unique requirements.

  • Business Development: Support our Business Development team in various aspects such as communication, sales, partner management, and talent acquisition for the e-commerce domain.

  • Maintaining industry knowledge: Stay up-to-date with the latest e-commerce trends, best practices, and technologies to ensure clients remain competitive in the ever-evolving online marketplace.

  • Stakeholder Management: Effectively communicate with stakeholders, maintain comprehensive documentation, and provide enthusiastic guidance and support to team members on e-commerce concepts and tools.

Your Profile

  • You have the ability to perform the tasks mentioned above with ease and enthusiasm, based on your education and experience. 

  • You are a curious person who wants to learn and develop as a person and professional.

  • You are not afraid to ask for feedback early on in a development process and enjoy sharing your expertise to help others.

  • You are a team player who likes working closely together and cares for the team's success.

  • You have a connection to Australia, preferably living here with a valid visa.

  • You are comfortable communicating in English

Find out more about foryouandyourcustomers 

The foryouandyourcustomers group is currently represented at 19 locations and supports internationally active customers in the multichannel business with advice, conception, implementation and operation. 

Our culture - Watch the video of our yearly group meeting

Video: Yearly Group Meeting 2022 Regensburg (EN)

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Our consulting framework the “Exploded View” - Read the whitepaper

The Exploded View, for a better overview of digitalisation

Our team in Australia  - Watch the company video 

Video: Who are foryouandyourcustomers in Australia?

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Our knowledge  - Explore our analogue tools for the digital change

Equal opportunities for all

At foryouandyourcustomers, we want everyone to feel valued, appreciated and free to be who they are. We value diversity in all forms, strive to provide equal opportunities for all, and firmly reject any form of discrimination.



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