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Mapping the Future of Retail - An Ethical Panel Discussion

donderdag, 12 oktober 2023 ・ 17:00 — 22:00 UTC +02:00
foryouandyourcustomers München GmbH, Liebigstraße 22, 80538 München, Duitsland
Mapping the Future of Retail Event with Empathy.co and Ethical Commerce Alliance

How can you put customer centricity, Ethical AI and online privacy to the benefit of your business?

We are delighted to invite you to the next foryouandyourcustomers event at our office in Munich, co-hosted with the Ethical Commerce Alliance and supported by our partners of Empathy.co, on 12th of October 2023.

Privacy-first technology has captured the attention of businesses as customers demand ethical use of their data. How can business owners keep creating value and impact within this new framework? An expert panel will offer profound insights into the 'why' and 'how' of digital ethics, followed by an interactive session with after-work drinks where they will address attendees' enquiries.

Online ethics have become a focal point for commerce owners by building customer loyalty and pushing revenue. How can you innovate in this digital era while supporting privacy and personalisation? This evening event has been put together for a selected audience that wants to prepare for the future of retail with online trust. Attendees will gain information about privacy, including risk assessment, models and compliance - to differentiate and meet customers' demands.

Together with the Ethical Commerce Alliance, we will examine why privacy is essential in this digital era. You will learn more about prioritising privacy when developing and implementing cutting-edge tech solutions. By empowering your business for growth with leading voices from the privacy-first industry, your commerce can prepare for what lies ahead.


Agenda

05:00 pm

Welcome, Networking, Drinks

05:30 pm

Talk - Topic 1:

Judith from foryouandyourcustomers on Customer Experience and Customer Centric Organization

05:45 pm

Talk - Topic 2:

Nina from ECA on Data Privacy and Customer Centricity 

06:00 pm

Talk - Topic 3:

Ángel from Empathy.co on Consent Integrity and Ethical AI

06:15 pm

Group Discussion

Moderated question and discussion session

07:00 pm

Get together, Drinks & Snacks


Ángel Maldonado, CEO and Founder of Empathy.co

Ángel Maldonado

CEO and Founder, Empathy.co

As the founder and CEO of Empathy.co, Ángel is committed to empowering brands with human-centred commerce experiences that respect privacy and drive business growth. Ángel focuses on the future of commerce, always placing importance on people, purpose and product. In his free time, Ángel enjoys poetry, playing guitar and swimming.

https://www.linkedin.com/in/angelmaldonado/

Nina Müller, Ethical Commerce Alliance Director

Nina Müller

Director, Ethical Commerce Alliance

Nina has lots of marketing and event organisation experience, especially in the tech industry, having previously run Berlin Buzzwords and other open-source conferences. In her current role, Nina is responsible for creating and launching the Ethical Commerce Alliance, establishing partnerships and connecting people in a network committed to privacy, data and ethics towards a more human-centric approach to the online world. When she’s not at her desk, Nina enjoys music and cooking, has a weakness for liquorice and loves the cinema.

https://www.linkedin.com/in/nina-mueller-01053a67/

Judith Fingerle Head of Customer Excellence